Terms & Conditions

1. INTRODUCTION

Welcome to Tradelab Technologies Pvt. Ltd. (“Tradelab”, “Company”, “we”, “our”, or “us”).
These Terms and Conditions (“Terms”) govern your access to and use of the Tradelab website located at www.tradelab.in, including all products, services, applications, software, APIs, content, and related resources.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of the website immediately.

2. ABOUT TRADELAB

Tradelab Technologies Pvt. Ltd. is a capital markets technology company incorporated in India (CIN: U72200WB2012PTC184085), providing software infrastructure, platforms, APIs, and digital solutions for brokers, banks, exchanges, and financial institutions.

Our solutions include:

  • Order Management Systems (OMS) — PRIMUS™
  • Risk Management Systems (RMS)
  • KYC and Digital Onboarding — STRIDE™
  • Trading Platforms — PI™
  • Exchange Infrastructure — OPTRE™
  • Algo Trading Platform — Vector™
  • Crypto Exchange Infrastructure — Blitz™
  • Broadcast and Feed Distribution
  • Core Middleware Services
  • Signal-Based Algo Platform
  • AI-Powered Analytics — Pulse AI

3. ELIGIBILITY

You must be at least eighteen (18) years of age and legally capable of entering into binding agreements to use this website. By using the website, you represent and warrant that you satisfy these eligibility requirements.

4. ACCEPTABLE USE

You agree not to:

  • Violate any applicable national or international law or regulation.
  • Attempt unauthorised access to any system, account, network, or data.
  • Introduce malware, viruses, ransomware, or any harmful code.
  • Reverse engineer, decompile, or attempt to derive source code from any Tradelab software.
  • Use automated tools, bots, or scripts to scrape or access the website without prior written consent.
  • Misrepresent your identity or affiliation.
  • Disrupt the operation of the website or services.
  • Engage in fraudulent, abusive, or unlawful activities.
  • Tradelab reserves the right to suspend or terminate access for violations of these Terms.

5. INTELLECTUAL PROPERTY RIGHTS

All content on this website is owned by or licensed to Tradelab Technologies Pvt. Ltd. and is protected under applicable Indian and international intellectual property laws. This includes:

  • Logos and trademarks
  • Product names and marks
  • Software and source code
  • Designs and graphics
  • Documentation and presentations
  • Marketing and promotional materials
  • Any unauthorised use, reproduction, distribution, or modification of our intellectual property is strictly prohibited.

6. TRADEMARKS

The following are proprietary marks of Tradelab Technologies Pvt. Ltd.:

  • PRIMUS™
  • STRIDE™
  • PI™
  • OPTRE™
  • Vector™
  • Blitz™
  • Pulse AI™

All rights reserved. These marks may not be used in connection with any product or service without prior express written consent from the Company.

7. INFORMATIONAL PURPOSES ONLY

All information on this website is provided for informational and marketing purposes only. Nothing on this website shall be construed as:

  • Financial or investment advice
  • Trading recommendations
  • Legal or regulatory advice
  • Tax advice

Tradelab Technologies Pvt. Ltd. is a technology solutions provider and does not hold any registration with SEBI, RBI, or any other financial markets regulator in the capacity of an investment adviser, broker, or asset manager. Users should seek independent professional advice before making financial, investment, legal, or business decisions.

8. NO GUARANTEE OF RESULTS

Tradelab does not guarantee:

  • Trading profits or investment performance
  • Regulatory approvals or compliance outcomes
  • Specific market or business results
  • Continuous or uninterrupted service availability

Any case studies, performance metrics, benchmarks, or demonstrations referenced on this website are illustrative only and subject to the conditions described in Section 20 of these Terms.

9. DEMO REQUESTS AND CONTACT FORMS

By submitting a Book a Demo request or any contact form on this website, you consent to Tradelab contacting you by email, phone, or other electronic means to respond to your enquiry and provide information about our Services. Form submission does not constitute a binding agreement or purchase order.

10. THIRD-PARTY SERVICES

Our services may integrate with or rely upon third-party providers including exchanges, banks, payment gateways, cloud providers, KYC vendors, and market data providers. Tradelab shall not be liable for failures, outages, inaccuracies, or disruptions caused by third-party services.

11. SOFTWARE AND API ACCESS

Where Tradelab provides software, APIs, developer tools, or integrations:

  • Access may be restricted or controlled.
  • Authentication credentials must be kept secure.
  • Rate limits and usage restrictions may apply.
  • Users must not misuse, overload, or interfere with systems.
  • Tradelab may revoke access at its discretion for misuse or security concerns.

12. CONFIDENTIALITY

Any proprietary information shared during product demonstrations, technical discussions, commercial negotiations, or proof-of-concept engagements shall be treated as confidential unless otherwise agreed in writing. These obligations survive the termination of any engagement between the parties.

13. DATA PRIVACY

Your use of this website is governed by our Privacy Policy. By using the website, you consent to the collection, use, and processing of information as described in the Privacy Policy and in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

14. COOKIES

This website uses cookies and similar tracking technologies to improve performance, analyse user behaviour, and enhance your experience. Cookies may be:

  • Session Cookies — deleted when you close your browser.
  • Persistent Cookies — retained to remember your preferences on return visits.
  • Analytics Cookies — used with third-party tools to monitor website usage.
  • You may manage cookie preferences through your browser settings.

15. CYBERSECURITY DISCLAIMER

Tradelab employs commercially reasonable security measures including AES-256 encryption, TLS 1.3, and VAPT-compliant infrastructure. However, no online system can guarantee complete security. Users acknowledge that internet communications are inherently vulnerable and that Tradelab cannot guarantee uninterrupted protection against all cyber threats.

16. WEBSITE AVAILABILITY

Tradelab does not guarantee uninterrupted access to this website. We reserve the right to modify content, suspend services, perform maintenance, or discontinue features without prior notice.

17. DISCLAIMER OF WARRANTIES

The website and all content are provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, Tradelab disclaims all warranties including merchantability, fitness for a particular purpose, non-infringement, accuracy, and reliability.

18. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Tradelab shall not be liable for loss of profits, trading losses, business interruption, revenue loss, data loss, indirect damages, consequential damages, or special damages arising from use of the website or services.

19. INDEMNIFICATION

You agree to indemnify and hold harmless Tradelab Technologies Pvt. Ltd., its directors, officers, employees, affiliates, and partners from any claims, damages, losses, or liabilities arising from your misuse of the website, violation of these Terms, or infringement of third-party rights.

20. PERFORMANCE SPECIFICATIONS AND TECHNICAL DISCLAIMERS

All performance metrics, benchmarks, latency figures, and technical specifications referenced on this website are indicative only. Actual performance depends on hardware configuration, network conditions, deployment architecture, and market conditions at the time of use. Detailed technical specifications and SLA commitments are provided separately in applicable service agreements and commercial documentation.

21. THIRD-PARTY LINKS

This website may contain links to third-party websites. Tradelab does not control or endorse third-party websites and assumes no responsibility for their content, services, or privacy practices.

22. FORCE MAJEURE

Tradelab shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, cyberattacks, government actions, power failures, internet outages, pandemics, or war.

23. TERMINATION

Tradelab reserves the right to suspend or terminate access to the website at any time without prior notice for violations of these Terms or for operational reasons.

24. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law provisions.

25. JURISDICTION

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

26. CHANGES TO THESE TERMS

Tradelab may modify these Terms at any time. Updated versions will be published on this website with a revised Last Updated date. Continued use of the website following any changes constitutes acceptance of the revised Terms.

27. CONTACT INFORMATION

For any questions regarding these Terms, please contact us at info@tradelab.in or visit www.tradelab.in.
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

© 2026 Tradelab Technologies Pvt. Ltd. All rights reserved.